

Digital Marketing Trends 2020 for Small Businesses
Another year has passed by and a lot of things have changed for digital marketing for small businesses. If you are a startup or a small business, you may have limited resources and so, it is important to focus on the digital marketing areas that help you get the maximum thrust with minimal investment. Digital marketing trends change very quickly and hence, you need to keep an eye on the latest market and industry updates to drive maximum sales and results from that.
Every business owner wants to gain the maximum return on investment from digital marketing spending. Before hiring a digital marketing expert, it is important to understand the major goal behind the branding and marketing your website your target audience, budget, and find out what strategies they would be using to make your business grow. Talk to a few industry experts to get an idea about the current market trends so that you can get future-ready solutions at affordable prices.
Let’s have a look at the top ways in which small businesses can make the most from digital marketing tactics:
Eye-catchy website
In today’s competitive world, having a website is no longer a luxury; it is a necessity. You need a professional-looking website that helps the users understand your products and services. Make sure that your target audience receives the right message about your brand. Explain clearly what you offer and why your customers should choose you over your competitors. Mention your contact details over the website so that the potential customers can reach you out easily and clarify their doubts.
Blog
Blogging is a great way to engage your audience. You can use this form of inexpensive marketing to increase online visibility and educate your potential customers about your products and services. You can write blog posts on your own or hire professional content writers related to your brand. It is advisable to add proper call to actions at appropriate places so that visitors can take proper actions. You can add a ‘Subscribe now’ or ‘Contact us’ button on the blog page to allow visitors contact you directly. This will help you start collecting data of the potential customers.
Email marketing
Email marketing is a great way to spread the word about your brand. Did you know that 28% of the entrepreneurs still use email marketing service to grow their business? You can easily create a buzz about your products or services by sending emails to your potential clients and existing customers. It can be a good idea to run promotions via email marketing campaigns or send newsletters on a regular basis for getting the maximum results from your digital marketing campaigns. Marketing automation tools can be used to make the process even easier.
Social media
Using social media can help you reach a wider audience. You can start posting content on Facebook, Twitter, and Instagram by planning a strategy to create awareness of your brand. It can be a good idea to keep an idea on what your competitors do. Find out what type of digital marketing tactics are used by your competitors and try to grab the customers. You can think of running promotions or contests over social media platforms to catch the attention of the users and engage them. Define your social media strategy in advance to build great bonds with your potential audience.
Video marketing
Believe it or not – Users love watching videos. The fact is that video wins over content too. You can engage the audience by creating attractive and engaging videos describing your product, services, or your brand. Most of the users love watching funny videos also. You can think of creating some funny clips and share it over different online platforms to create engagement among your users.
Artificial Intelligence (AI)
Artificial intelligence has been around in the industry since the last few years. It is considered to be a cutting edge technology that is transforming the IT industry by creating data-rich news briefs on different topics. Artificial intelligence and machine learning can be used for enhancing the digital marketing efforts of small businesses.
User Chatbots
Using chatbots can be a wise decision to provide instant responses to the users having queries about your products or services. Small business or startups may not have a big budget to hire full or part time staff members for customer service. They can choose chatbots for better customer service. You can use a chatbot to be available 24 X 7 and answer the customers’ queries.
Using the above digital marketing tactics, you’ll be able to get the most bang for your bucks. Being a small business owner, you may have limited resources and less budget, and so, you should do proper research while planning digital marketing strategy for your website. Talk to the experts and get guidance for mapping out the best strategy that helps you gain the maximum ROI.
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By Pinakin Darji
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