Liferay, also called portal software, is the new generation solution for building amazing products. Being an open source enterprise software development platform that is used for web applications. Liferay portal development is an investment that evolves organizations and its processes. As it promises exceptional business security, it helps enterprises stay competitive in the market.

Liferay portal comes with out-of-the-box tools and delivers amazing business solutions. It helps companies build reliable and fast digital experiences for the customers. By leveraging the amazing features of Liferay, businesses can quickly build their websites, mobile apps, and portals. Being lightweight, it makes configuration and implementation easier.

Liferay Portal simplifies the work experience by delivering personalized work experience for your organization. Liferay portal users can modify the web pages as per their requirements and preferences. It allows you to choose from a wide range of options for web publishing, content management, and workflow features.

Wondering how to get the most from your Liferay Portal investment? This is the right article for you to help you understand the use cases of Liferay and how enterprises across different industries can leverage Liferay DXP to achieve their business objectives.

Liferay Use Cases

The following are the use cases that characterize the most common applications of Liferay software. Following are the business use cases that throw some light on unique ways to leverage Liferay across different industries.

1. Digital Workplace

The major use case of Liferay is the creation of productivity enhancement organization intranets and collaboration tools. Businesses all over the world are looking for new ways to make their workforce more efficient. Digital workplace promotes agility and responsiveness within an organization. Organizations can apply automation and transform manual processes into the digital age solutions. Digital workplaces improve the speed and productivity of the tasks conducted by the employees. This would help you create  a customer-centric workplace and improve customer service.

2. Extranets

Extranets are the portals that are designed for easy collaboration between employees, suppliers, partners, and vendors. Liferay for extranet development can make the most of the collaboration features and keeps the information secure. Extranets with Liferay can manage extremely complex business processes. As it facilitates easy collaboration between employees, partners, and dealers, it increases the business value and helps enterprises stay competitive in the market. The main aim of extranets is to offer continuity in the customer experience and to the third parties using the systems.

Volkswagen Group in France built a portal with 5 websites dedicated to each brand namely Volkswagen, Volkswagen Utility Vehicles, Seat, Skoda, and Audi. Liferay portal development helped Volkswagen to improve the coordination between the dealers, workshops, and more.

3. Learning Management Systems

LMS help enterprises deliver training materials and courses to help business owners and stakeholders provide training to the employees, partners, and customers. Liferay learning management system can be used in different ways to train employees, customers, partners, and others. These systems can be made engaging and interactive to make the learners interested in the training materials. LMS provides real time tracking of the progress reports and analytics for the progress of different employees at different levels.

4. Integration Platforms

Businesses that want to connect multiple systems and provide a unified experience to the users can develop integration platforms using Liferay. Such platforms can be used for serving the customers and expanding the reach. Revamp your legacy systems and transform them into modern platforms where the data is synchronized with the other systems.

Example: Unisys is a leading IT company that uses Liferay as an application integration platform.

4. Self-Service Consumer Portals

These portals are designed to offer self-service support to the users. Customers can download documents, resolve the issues, and get the things done faster without contacting the customer service team or walking in-store. Businesses can decrease their operational costs when they provide Liferay self-service portals to their customers. Such self-service portal development makes the customers happy as they get quicker resolutions.

Example: Suez Environment is a resource management agency based in Australia. The company chose Liferay for building their self-service consumer portal and was able to meet the requirements of helping customers access information, schedule services, and get cleanup care easily. Liferay portal development helped the company improve customer satisfaction and enhance business efficiency.

5. Public Websites

Liferay is used for user-centric portal development. It is also used for creating public websites and portals for the users. Liferay customers require features such as authentications, integrations, and personalization within their websites. Customers create engaging and beautiful websites based on Liferay. Such websites deliver an amazing user experience.

Whether you are looking for an omnichannel engagement or content management, Liferay Enterprise can help your organization assemble the technology stack to meet your business requirements and objectives. If you want a unified platform for collaboration between different offices at various locations, Liferay Portal Enterprise Edition can be the best choice.

Being a Liferay God Partner, KNOWARTH has huge expertise in delivering custom solutions to help your business meet its objectives. We can help you with modern websites, engaging portal, digital engagement, and collaboration platforms. Get in touch with us to know how we can help your business grow with Liferay portal.